Reference

How winduzz Handles Your Personal Data

At winduzz, your personal data belongs to you — we collect only what we need to operate your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededIndia-specific privacy termsYour right to access and deleteSecure storage practicesClear contact path for requests

Explore Lobby Read FAQ

What This Policy Covers and Where It Applies

winduzz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every account created on winduzz.com where local law permits. We collect personal details such as your name, email address, mobile number, and payment identifiers linked to UPI, Paytm or PhonePe when you open an account or complete a transaction. Device data —

1
browser type, IP address, and session timestamps — is logged automatically to detect unauthorised access. We do not sell your personal data to third parties. Sharing occurs only with payment processors needed to settle your transactions, or where disclosure is required by applicable Indian law. Access
2
and eligibility depend entirely on local law and are available only where local law permits. If regulations in your region change, this policy may be updated and the revised version posted at winduzz.com/privacy-policy/.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review the personal data we hold, request a correction, or ask us to delete your account records, our privacy support team can handle that. Choose the channel that suits you and we will respond within the timeframe stated in our policy.

Team online

Email Request

Send your data access or deletion request to our privacy address. We aim to acknowledge receipt within 24 hours and resolve straightforward requests within seven working days.

Live Chat

Start a live chat session on winduzz.com any time between 9 AM and midnight IST. Identify yourself as raising a privacy matter and our agent will escalate it to the data team immediately.

In-Account Form

Log into your winduzz account, navigate to Settings, then Privacy, and submit a request directly. This method auto-attaches your account ID so our team can locate your records without additional verification steps.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Account Data

From the moment you open an account to the point your data is purged from our servers, winduzz follows a defined set of data handling steps.

Encrypted Data Storage

All personal data — including your UPI or Paytm-linked identifiers — is stored using AES-256 encryption at rest. Even internal staff access is logged and role-restricted so only authorised personnel can view account records.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can review and withdraw cookie consent at any time via the cookie banner that appears on your first visit to winduzz.com.

Account Security Layers

Two-step verification is available for every account. Login attempts from unrecognised devices trigger an SMS or email check to your registered mobile number, adding a barrier against unauthorised access to your account.

Data Retention Schedule

We keep transaction records — including PhonePe deposit confirmations — for as long as required under applicable Indian financial regulations. Non-transactional data such as browsing logs is purged after 90 days unless a legal hold is in place.

Your Right to Correct Data

If any detail on your account — name spelling, email address, linked mobile number — is incorrect, you can update it from your profile settings or ask our support team to make the change within three working days.

Policy Update Notifications

When this Privacy Policy changes in a material way, we send a notification to your registered email before the revised terms take effect. You can then review the changes and, if you disagree, contact us to discuss your account options.

Privacy Policy Questions Answered

Below are the questions we receive most often about how winduzz collects, uses and protects personal data. If your question is not covered here, use the in-account privacy form or reach our live chat team.

We collect your full name, email address, mobile number and, when you make a deposit via UPI or Paytm, the payment reference linked to that transaction. Device data such as your IP address and browser type is also logged automatically at login.

We share data only with payment processors required to settle your UPI, Paytm or PhonePe transactions, and where disclosure is mandated by applicable Indian law. We do not sell or rent your personal details to marketing companies or data brokers.

Transaction records are retained for as long as Indian financial regulations require. Non-transactional data — such as session logs — is deleted after 90 days. If you close your account, we will purge personal data beyond the legally required retention window.

Log into your account, go to Settings then Privacy, and submit a data access request. Alternatively, email our privacy team or start a live chat session. We aim to deliver a copy of your records within seven working days of verifying your identity.

Yes. Submit a deletion request via the in-account privacy form, email, or live chat. We will remove all personal data that is not subject to a legal retention obligation and confirm deletion in writing once the process is complete.

We use session cookies to maintain your login and analytics cookies to see which pages load slowly or cause drop-offs. You can withdraw consent for non-essential cookies at any time using the cookie banner on winduzz.com — session cookies needed for login cannot be disabled.

We send an email notification to your registered address before material changes take effect. The updated policy is posted at winduzz.com/privacy-policy/ with a revision date. Continuing to use the platform after the effective date means you accept the revised terms.

How winduzz Handles Your Personal Data

How to Contact Us About Your Data

Email Request

Live Chat

In-Account Form

Six Ways We Protect and Respect Your Account Data

Encrypted Data Storage

Cookie Control

Account Security Layers

Data Retention Schedule

Your Right to Correct Data

Policy Update Notifications

Privacy Policy Questions Answered

01 What personal data does winduzz collect when I open an account?

02 Does winduzz share my data with third parties?

03 How long does winduzz keep my account data?

04 How can I request a copy of the data winduzz holds about me?

05 Can I ask winduzz to delete my personal data?

06 How does winduzz use cookies and can I turn them off?

07 What happens if winduzz updates this Privacy Policy?

Related Pages